Customer Care
Contact Us
Need help with your Bellerose order or have a question before you shop? Send us a message and our customer support team will help you with clear, friendly assistance.
Email Bellerose Support
For customer service, please email us at [email protected].
We usually respond within 24–48 hours during customer service hours.
Customer Service Hours
Monday–Friday, 9:00 AM–6:00 PM.
Messages sent outside these hours will be reviewed during the next available business day.
What to Include in Your Message
To help us review your request quickly, please include the details that best match your question.
- Your full name and email address used at checkout.
- Your order number, if your question is about an existing order.
- A short description of the issue or question.
- Product name, size, color, or style details when asking about an item.
- Photos or screenshots if they help explain your request.
How We Can Help
Order Support
Contact us for help checking order details, order updates, payment questions, or changes related to a recent purchase.
Shipping Support
Reach out if you need help understanding shipment updates, delivery information, or a question about your package.
Returns & Exchanges
Our team can help with return or exchange questions, item concerns, and the next steps for your request.
Product Questions
Ask us about product details, sizing, availability, materials shown on product pages, or account help.
Contact Form Note
Use the contact form on this page if you prefer to send your message directly through the website. Please include the same order and product details so our support team can assist you more efficiently.
Your Privacy
Information shared with Bellerose customer support is used only to review your request and provide assistance. Please avoid sending unnecessary sensitive information in your message.
Thank you for contacting Bellerose. We appreciate your patience and will do our best to help with your order, shipping, return, exchange, product, or account question.
