Order Processing Time

Bellerose begins processing orders after payment and order details are confirmed. Order processing usually takes 1–3 days.

During processing, we review order information, prepare the items, and arrange shipment. If additional information is needed, our customer service team may contact you using the email address provided with your order.

Estimated Delivery Time

After your order has been processed and shipped, the estimated delivery time is 2–5 days. Delivery estimates may vary depending on destination, local handling, order volume, and circumstances outside our control.

Bellerose does not guarantee a specific arrival date, but we do our best to support a smooth delivery experience and provide updates when tracking information becomes available.

Shipping Destinations

Bellerose provides Free Worldwide Shipping. Orders may be shipped to available destinations worldwide, provided the order details and delivery address can be accepted and completed.

Please make sure your shipping address is complete and accurate before placing your order. Some delivery restrictions may apply depending on destination, local delivery conditions, or order details.

Shipping Rates

Shipping is free worldwide. Bellerose does not charge customers a separate standard shipping fee for eligible orders.

• Free Worldwide Shipping is included with eligible online orders.
• No separate standard shipping rate is added at checkout.
• Customs duties, import taxes, brokerage fees, and other government charges are included in our Free Worldwide Shipping service.
• If customs duties, import taxes, brokerage fees, or other government charges occur, they will be covered by us.

Tracking Information

Once your order has shipped, tracking information will be updated within 1–3 days after shipment. You may receive tracking details by email or through your order page when tracking becomes available.

1. Your order is placed and confirmed.
2. Your order is processed within 1–3 days.
3. Your order is shipped after processing is complete.
4. Tracking information is updated within 1–3 days after shipment.
5. Estimated delivery time is 2–5 days after shipment and tracking progress begins.

Wrong or Incomplete Address

Please check your shipping address carefully before submitting your order. Bellerose cannot ensure successful delivery if the address is incomplete, incorrect, or missing important details.

If you notice an address mistake after placing an order, contact us as soon as possible at [email protected]. We will do our best to help before the order ships, but address changes may not be possible once shipment has been arranged.

Customs, Duties, and Import Taxes

Customs duties, import taxes, brokerage fees, or other government charges are included in our Free Worldwide Shipping service. If such fees occur, they will be covered by us.

Customers are not responsible for customs duties, import taxes, brokerage fees, or other government charges related to eligible shipments under our Free Worldwide Shipping service.

Lost, Delayed, or Damaged Packages

If your package appears lost, delayed, or damaged in transit, please contact Bellerose customer service so we can review the situation and assist with the next steps.

• For delayed packages, include your order number and tracking information if available.
• For damaged packages, include photos of the package, item, label, and any visible damage.
• For packages marked delivered but not received, check nearby delivery areas first, then contact us for support.
• For tracking that has not updated, please allow 1–3 days after shipment for tracking information to appear.

Contact Information

For shipping questions, delivery updates, address concerns, tracking issues, customs notices, or damaged package support, please contact Bellerose customer service at [email protected].